REFUND/ RETURN POLICY: 

ALL SALES ARE FINAL.

Each Package includes $100 insurance.

For issues with USPS or if your package shows delivered but you don't have it, please reach out to USPS Via phone or online to submit a service request.

https://emailus.usps.com/s/package-inquiry

1-800-ASK-USPS^® (1-800-275-8777)

to file a claim: https://www.usps.com/help/claims.htm

RE-SHIPMENT:

If a package is returned due to an incorrect address or

If a replacement needed due to  incorrect size, a $5 re-ship fee will be required to cover the cost of re-shipping.

Please go into (Settings> general> about to verify your phone size) 💕 

Regarding Incorrect Size:

Please notify me within 3 days of delivery.

The wrong size can be returned to:

P.O. Box 37165 Jax, Fl 32236. 

IMPORTANT: Return within 7 days.

after 7 days I can no longer accept any items back.

INCOMPLETE OR INCORRECT ADDRESS:

Please review the details on your order before submitting, the order will be shipped to the exact address listed. If your order is returned or if the address is incomplete like missing the apartment number, the shipping fee you paid will be null and void and a $5 fee will be needed to send out the new package.

If a package is 'Returned to sender' this process can take USPS anywhere from 1-21 days for me to get it back, Please keep this in mind.

Damaged or Defective:

Please examine your package and make contact within 3 days of delivery.

if your case is damaged, please send pics and include your Name and/or Order number so this can be corrected.