All Sales are Final, Please double check your phone size and address when checking out.

Incorrect Size:

If you ordered the wrong size phone case, please notify me within 7 days of delivery.

The wrong size can be returned to:

P.O. Box 37165 Jax, Fl 32236. 

The return should be made within 30 days, if after 30 days I can no longer accept any items back.

A store credit can be issued or a $4.00 re-ship fee is required to send the corrected size.

Damaged or Defective items:

Please examine your package and make contact within 7 days of delivery.

if your case is damaged, a replacement will be sent out. 
if the case is no longer in stock, a store credit can be issued.

Email: Shan@ShesSparkling.com or Text 904-701-8298  

Include your Order number and Pictures.

Wrong Address/ Returned Mail:

If your package has an incorrect or incomplete address, it may be returned by USPS.

 Once the original package is returned, it can be re-shipped.

A store credit can be issued or a $4.00 re-shipping fee is required.

Re-Ship Fee: $4.00

The reason there is a re-ship fee is because the postal carrier will re-charge us.

This is never waived so please always double check and feel free to reach out if you are unsure of your size.

The Re-ship fee can be paid by:

Cash app: 

$ShesSparkling 

or 

Apple Pay: 904-532-5038

All Sales are Final.